DO WE PAY ANYTHING DURING THE HOLIDAYS?
No, not a penny! Unlike most childcare providers we only charge for the days your little person attends.
DO YOU OFFER HALF DAYS OR SHORTER PERIODS OF CHILDCARE?
We do not offer half days or shorter periods of childcare. Exact drop-off and pick-up times are flexible (as long at they're between 8am and 5pm) but the daily rate stays the same. On the rare occasion we have space, we do offer the Kangaroo TLC Family additional hours / days and these are added to the next months invoice.
DO YOU ACCEPT THE FEE?
We do accept the Early Years Funding (15/30 hours) at Kangaroo TLC. As the funding is designed for larger settings we ask parents to make a ‘voluntary contribution’ in order for us to receive our agreed day rate per child.
Unfortunately the government do not pay us enough to run a quality, sustainable business and as we are a small team of highly skilled staff, working on a 1:3 ratio, we need to receive the agreed day rate per child. The children can access up to 30 ‘free’ hours per week however if parents wish to not make a ‘voluntary contribution’ then they must pay a registration fee. The registration fee depends on how many hours they access per week.
More information can be found in our Policies & Procedures.
CAN I SEE YOUR POLICIES AND PROCEDURES?
Absolutely. For a bit of bed time reading, find our most up to date Policies & Procedures here. Enjoy!
WHAT DO I HAVE TO PROVIDE?
The children will need clothes that you are happy for them to get dirty in as we will spend lots of time exploring messy things and the great outdoors. Clothes and shoes must be appropriate for the weather as we will head outside come rain or shine! They will need to bring one change of spare clothes and nappies. We provide wet wipes and everything else. We also have some spare clothes and wellies for emergencies!
ARE YOU REGISTERED WITH OFSTED?
Yes we are. Our registration number is 2556190. After our first full inspection you’ll be able to check out our report via this link.
I WANT TO KNOW MORE ABOUT GDPR (General Data Protection Regulation)!
You can download all of our Policies (including those on GDPR!) on our Policies & Procedures page.